Connect to Meta

Connect to Meta

Connect to Meta (Facebook)

Connect your Meta (Facebook) Business account to sync custom audiences and improve ad targeting across Facebook and Instagram.

Step 1: Go to Integrations

  1. Log in to your account.

  2. Navigate to Integrations → Meta (Facebook).

  3. Click Connect Meta Account.

Step 2: Authorize via Facebook

  1. You’ll be redirected to Facebook.

  2. Log into the Facebook account that has admin access to your Business Manager.

  3. Grant the requested permissions:

    • Access to your business

    • Manage audiences

    • Manage ads (optional, depending on your use case)

  4. Select the Ad Account and Business Manager you want to use.

  5. Click Continue to finalize the connection.

Note: We only request permission to create and manage Custom Audiences. We do not run ads or access your campaign budgets.

Step 3: Confirm Connection

Once redirected back, you’ll see your selected Ad Account and Business ID in the interface. The connection status will show as Connected.

Troubleshooting

  • Missing Ad Account or Business Manager
    Make sure your Facebook user has admin access to the Business Manager and Ad Account. Try reauthorizing if needed.

  • Permissions error
    Ensure you granted all required permissions during the Facebook authorization step.

  • Audiences not syncing
    Go to Audience Settings to make sure the right lists are linked to your Meta integration.

FAQs

Q: Can I connect multiple Meta Ad Accounts?
A: Currently, one Meta Ad Account per workspace is supported. Multi-account support will be added soon.

Q: What data do you sync to Meta?
A: We sync hashed user data (like emails or phone numbers) to create or update Custom Audiences.

Q: Is my data secure?
A: Yes. All audience data is hashed locally before being sent to Meta via secure API channels.

Q: Can I disconnect later?
A: Yes. Go to Integrations → Meta → Disconnect at any time.

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